Production Print Engineer
Posted 03/05/2024 by Apogee Corporation Limited
To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality.
- Respond to customer service requests for the repair of business equipment and production printers
- Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts
- Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management
- Work with colleagues to help overcome new or unusual faults
- Invoke the call escalation process in a timely manner
- Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed
- Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- Permanent
- Contact Name:
- Login or register to view
- Job Reference:
- VPFEE71745-245
- Job ID:
- 221594059
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